Week 2 Reflection

This week I was hoping to learn more about concepts related to quality in the healthcare system. Before this week I had never really thought much about quality before, but I knew that there were gaps between the definitions of quality from patients and from healthcare providers. This unit helped me to close the gaps in my thinking. The definition of quality will vary between everyone, but I think that keeping people safe, helping them feel better, and being nice to them are pretty much included in everyone’s definition. I really think that the M&M assignment helped me get a much better view of the definition of quality. In the future, I will try to meet my patients’ definitions of quality in care. I think that frequently asking the patient if I can help them with anything (other than basic needs) will help improve the care I provide. I think that this material will help me become a better nurse and patient advocate.

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