This week in class we focused on continuous quality improvement, specifically benchmarks. I expected to learn about the benefits of benchmarks in continuous quality improvement this week. I learned about the benefits of benchmarks and the need to have them in healthcare. Benchmarks help visualize goals and provide incentive from continuous improvement. One of the assignments this week was to find a format that we liked for hospital balanced scorecard. The scorecard provides a easily visible analysis of the starting points, goals, and results of various protocols. This is an example of a hospital balances scorecard I found this week.
If I am involved in a quality improvement team in the future, I will be sure to involve benchmarks in our process. This will ensure continuous quality improvement.