Week 12 Reflective Journal

This week’s subject was conflict resolution. Throughout the week I was able to learn good tactics to resolving conflict in the workplace. I can also apply these concepts to other personal aspects of my life. Through the discussions this week I was able to from others about bargaining and how others think conflicts should be resolved. I will use this conflict resolution in many aspects of my career: with coworkers, patients, and family members. I have learned that it is very important to actively listen and try to understand the other person’s view. 

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